All furnishings, amenities, and decorative items remain property of the cabin and must not be removed from the premises under any circumstances.

Fire extinguishers are located in the kitchen under the sink and upstairs near the bedroom door. Smoke alarms and carbon monoxide detectors are installed throughout the cabin for your safety.

Exterior security cameras are installed at the front of the cabin and operate continuously, recording 24/7 with audio capabilities. These cameras feature pan and tilt functionality to ensure comprehensive visibility across the front of the cabin. Additionally, they are equipped with a cellular backup system in the event of an internet outage.

We kindly ask that you ensure all doors are securely locked when leaving the property.

Many wildlife call The Great Smoky Mountains home and It is very common to see Black Bears in the neighborhood.

Here is some helpful information from the National Parks Service regarding them:

Warning: Bears are wild animals that are dangerous and unpredictable. Do not approach bears or allow them to approach you!

Willfully approaching within 50 yards (150 feet), or any distance that disturbs or displaces a bear, is illegal.

if you see a bear:

• Remain watchful.
  
• Do not approach it
  
• Do not allow the bear to approach you.
  
• If the bear is at a distance, feeding or walking by, and notices you but continues its natural behavior, no action is needed on your part. Proceed while continuing to observe the bear.
  
• If your presence causes the bear to change its behavior (stops feeding, changes its travel direction, watches you, etc.) you are too close.

Being too close may promote aggressive behavior from the bear such as running toward you, making loud noises, or swatting the ground. The bear is demanding more space. Don't run, but slowly back away, watching the bear. Increase the distance between you and the bear. The bear will probably do the same.

If a bear persistently follows or approaches you, without vocalizing, or paw swatting:

• Change your direction.
  
• If the bear continues to follow you, stand your ground.
  
• If the bear gets closer, talk loudly or shout at it.
  
• Act aggressively to intimidate the bear.
  
• Act together as a group if you have companions. Make yourselves look as large as possible (for example, move to higher ground).
  
• Throw non-food objects such as rocks at the bear.
  
• Use a deterrent such as a stout stick.
  
• If you are carrying bear spray, begin to discharge it when the bear comes within 20 yards of you.
  
• Don't run and don't turn away from the bear.
  
• Don't leave food for the bear; this encourages further problems.
  
• Don't discharge a firearm; this can cause a safety hazard for other visitors.

If the bear's behavior indicates that it is after your food and you are physically attacked:

• Separate yourself from the food.
  
• Slowly back away.

If the bear shows no interest in your food and you are physically attacked, the bear may consider you as prey:

• Fight back aggressively with any available object!
  
• Do not play dead!

Toilet paper and trash liners are provided for initial nights only. Additional supplies during your stay are the guest's responsibility.

• No pets permitted
  
• No smoking anywhere on the property
  
• No parties or events
  
• No food or beverages in bedrooms

Hot tub use is at your own risk. Maximum temperature setting is 100°F. Cover must remain secured with all four corner latches when not in use.

Management is not liable for injuries related to hot tub usage.

Only toilet paper may be flushed down toilets. All other items must be disposed of in trash receptacles.

Maximum occupancy is 6 people.

Unregistered guests and visitors are not permitted.

Violation of these rules may result in immediate removal from the property and forfeiture of rental fees.

You will enjoy a seamless check-in experience using our smart lock system!

48 Hours prior to your arrival, you will receive a unique access code that allows you to check yourself into the property. 

Please ensure you have this code before you set off on your journey. If you have not received it, contact us immediately.

 For any issues that may arise after hours, please contact us at (865) 325-0862.  Please note that messages sent via booking platforms after hours may not be addressed until the following day.  

Your check-in time is scheduled between 4:00 PM EST and 11:59 PM EST.

If you anticipate arriving outside of these hours, we kindly ask that you inform us in advance so we can make the necessary arrangements. 

Please be advised that early check-ins are generally not feasible due to the departure of prior guests on the same day.

Please note that your unique access code will not be operational prior to the designated check-in time.

Check out is at 10:00am EST the day of your departure. The cleaning crew arrives shortly after 10:00am to prepare for the next guests.

To make your check out easy, we ask you please review the following checkout procedures & let us know if you have any questions:

• Please leave linens on beds and all towels in the bathroom.
  
• Please empty fridge, freezer and cabinets of any personal items.
  
• Please remove any and all left over food and drinks.
  
• Do not leave any items behind that you carried into the cabin.
  
• If you have items inside the dishwasher, please start the wash cycle the night before you leave.
  
• Please turn off all TVs, lights and fans
  
• Please lock all doors.

We offer free driveway parking on the premises with space for two vehicles.